Self Service. Simplified.

Encounter Pointe, Inc. is a leading provider of self service solutions. Nearly a decade of experience and nationwide installations provide the foundation for our flexible and comprehensive solutions. Whether you need a hardware or software product, or full turnkey solution, Encounter Pointe is your single point of contact.

Consulting Services

Building on decades of experience in self service, Encounter Pointe professionals assess current operations, optimize workflows and implement practical solutions.

Workflow Assessment
Review current operations in line with desired goals

Optimization Recommendations
Create solutions to best automate operations

Implementation Expertise
Assist with pre-launch marketing and go-live best practices

Post Live Review
Evaluate solution and recommend upgrades or changes for continual improvement

Software

Easy to use and easy to administer software modules allow customers to pilot basic functionality, and expand as their needs require or changing conditions dictate.

Registration/Check-in
Enter demographic information, provide reason for visit, etc

Appointment Scheduling
Create same day or future appointments specific to provider or department

Payment Collection
Present copayment or outstanding bills and allow credit card payments

Electronic Forms Signature
Store electronic signature with date & time stamp on your unique forms

Survey
Patient medical history, risk assessment questionnaires, and satisfaction surveys

Directory/Wayfinding
Present building or campus layouts with animated routes, or display department/provider specific details

Hardware

Customized touch screen devices, fully integrated with the peripherals necessary to optimize self service automation.

Free-standing and Desktop Kiosks

Handheld Tablet Devices

Peripheral Options include:

REALIZE SELF SERVICE ADVANTAGES

We're helping healthcare, education, and event marketing industries quickly and effectively respond to customer needs. Contact us today to setup a demo!

Encounter Pointe, Inc.
6200 W Donges Bay Rd
Mequon, WI 53092
info@connectedts.com

262-242-6100